Shipping Policy
Delivery Method - NZ
Here at Simply Vape all goods are carefully packaged and shipped using Courier Post couriers. Your order can be tracked using www.courierpost.co.nz/track with the tracking number we provide to you on completion of your purchase.
Shipping Rates:
FREE SHIPPING ON ORDERS OVER $60
Flat rate shipping Nationwide (including Rural delivery).
Cost: $4.00
Shipping Times
All products will be shipped during business hours (Monday to Friday 9am to 4:30pm).
Nothing will be shipped outside of these hours or during public holidays and weekends, as the courier company does not operate.
Orders will be shipped the same business day if order is received before 2:00 pm
Sorry but we do not offer Saturday delivery.
Delivery Timeframe
New Zealand
North Island Whangarei, North Shore, Auckland, Tauranga, Hamilton, Whakatane, Rotorua, Gisborne, Taupo, New Plymouth, Wanganui, Napier, Woodville, Palmerston North, Levin, Masterton and Wellington. South Island Nelson, Blenheim, Kaikoura, Greymouth, Waiau, Cheviot, Amberley, Oxford, Darfield, Methven, Christchurch, Akaroa, Dunsandel, Ashburton, Geraldine, Timaru, Oamaru, Dunedin, Invercargill, Cromwell and Queenstown.
Delivery target for above is by end of next business day after collection.
Rural addresses please allow 2-3 business days for delivery dependent on how 'rural' the location is.
Delivery Method - Australia
Please note: All prices displayed on this website are in New Zealand dollars.
All orders are carefully packaged and shipped next business day using DHL Express. DHL is the only service we offer as it is a premium time critical freight company with regular tracking updates, dedicated clearance team and a proven track record. Once your parcel is collected we'll send your tracking details via a link where you can track your parcels' quick journey, usually 1-3 business days.
Shipping Rates:
FREE SHIPPING ON ORDERS $150 AND OVER.
Orders under $150 are charged at $20
In the unlikely event of destination charges, these are the importer's / receiver's responsibility.
Shipping Times
All products will be shipped during business hours (Monday to Friday 9am to 4:30pm).
Australian orders are shipped next business day, this is due to the time difference between our two countries and courier cut-off times.
Nothing will be shipped outside of these hours or during public holidays and weekends, as the courier company does not operate.
If you have any further questions, please contact us:
contact@purevapor.co.nz